Contact Us
At KivoRioi, customer satisfaction is at the heart of everything we do. If you have questions about our products, need assistance with an existing order, or require support for any other matter, our Customer Care team is ready to help.
The fastest and most convenient way to reach us is via email:
To help us process your request efficiently, please include the following information in your email:
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Your Full Name
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Order Number (for example: 042SHOP-1442)
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The email address used when placing your order
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A detailed description of your question or issue
Our support team is available 24 hours a day, 7 days a week. We aim to respond to all customer inquiries within 24–48 business hours, although response times may vary during holidays or periods of unusually high inquiry volume.
We appreciate your trust in KivoRioi and look forward to providing you with prompt and professional assistance.